Patient Financial Services
Thank you for choosing Snoqualmie Valley Health for your care. In this section of our website, you’ll find information to help address questions regarding your bill, financial assistance, pricing of healthcare and help enrolling in health insurance.
If you have questions about charges, estimates, discounts, or Financial Aid, please contact our Patient Financial Services Office Monday through Friday, 8 a.m. to 4:30 p.m. by calling 425-831-2310.
Online Bill Pay
We are pleased to offer online bill pay, an easy, secure and convenient way to make a payment. There is no fee for online payments. Your credit card will be charged immediately, and payments will be processed within two business days.
Questions?
Call 425-310-5808 Monday through Friday, from 6 a.m. to 6 p.m.
Please note, Snoqualmie Valley Health does not accept cash payments.
Insurance Open Enrollment for 2025
Washington State Open Enrollment is here! From November 1 through January 15, all Washington residents can visit Washington Healthplanfinder at to shop, compare, and enroll in health or dental insurance for 2025. This includes all Washingtonians, regardless of immigration status. Washington Healthplanfinder offers tools to help you find the best plan and access subsidies to lower your costs.
Cascade Care plans allow for easy, apples-to-apples comparisons across carriers on the Exchange. For households with an income under 250% of the federal poverty guidelines, Cascade Care Savings provides state-funded subsidies when enrolling in a Cascade Care Silver or Gold plan.
We’re Here to Help
Snoqualmie Valley Health offers in-person assistance to individuals and families to help them determine which health insurance option best fits their needs. Our Patient Account Representative, Kathrine Holton, is a Certified Application Counselor for the Health Benefit Exchange and is available to assist our patients and local community navigate the various plans offered on the Exchange. Appointments are available Monday – Friday 9 a.m.- 3 p.m. for in person, by phone or virtually.
To schedule an appointment, please call 425-831-3598 or email kathrineh@snoqualmiehospital.org.
Charges
Please click the link below for the charge list of services available at Snoqualmie Valley Hospital along with contracted insurance rates and self-pay rates. Please note the charges in the link below may not be the final amount owed by the patient. The patient’s final balance is determined by their current insurance eligibility and benefits and is not final until the insurance company has processed the claim.
Contracted Insurance Companies
Before receiving medical care, it’s always a good idea to double check with your insurance company for specific information about your plan, the coverage it provides, and your choice of doctors, hospitals and other healthcare services.
We are contracted with many insurance plans, including the following:
- AARP Medicare Complete
- Aetna
- Amerigroup
- Apple Health
- Medicare Advantage
- Coordinated Care
- Ambetter
- Apple Health
- Community Health Plan of Washington (CHPW)
- Hospital Only
- First Choice Network
- Kaiser Foundation of Northwest Options PPO
- Humana Gold
- Lifewise
- Medicare
- Premera
- Regence Medicare Advantage PPO
- Tricare/VA
- United Healthcare
- Cascade Care
- Community Plan
- Medicare Advantage Plans
- Washington Apple Health
Estimates
You have the right to receive a Good Faith Estimate explaining how much your medical care will cost. Under the No Surprises Act law, health care providers need to give patients who don’t have insurance, or who are not using insurance, an estimate of the bill for medical items and services.
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
- If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
- Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.
If you have questions about charges, estimates, discounts, or Financial Aid, please contact our Patient Financial Services Office by calling 425-831-2310.
Why do I have a balance?
Some reasons why you may have a balance include:
- Co-Payment is the amount you are expected to pay, per visit, as determined by your health insurance policy.
- Co-insurance is the percent of your medical bill benefits you are expected to pay as determined by your health insurance carrier.
- Deductible is the amount the insurance company assigns as patient liability prior to their calculation of the insurance payment amount.
- Self-Pay Balance is the balance patients pay if they do not have insurance or the patient responsibility balance after insurance pays for the visit.
- Financial Aid is money or aid that is offered to those who qualify for financial support.
- Cash payments are not accepted at the Snoqualmie Ridge Medical Clinic, Snoqualmie Valley Hospital Primary Care Clinic, or Snoqualmie Ridge Urgent Care.
Insurance Enrollment
Snoqualmie Valley Health’s Certified Application Counselor is available to assist you with insurance enrollment through the WA Health Benefit Exchange and Medicaid program. To schedule an appointment, please call 425-831-3598 Monday through Friday.
Outside of the standard open enrollment period, qualifying life events permit you the ability to make changes to your insurance coverage. These events may include having a baby, getting married, loss of job, or other reasons outside of your control. If your finances change and you become eligible for Medicaid, you can sign up at any time of the year.
For more information, please visit the Washington Health Benefit Exchange website.
Financial Assistance
Applications are available at any Snoqualmie Valley Health reception desk as well as on our website. Complete and send your Financial Assistance Application and all supporting documents to the following address:
Snoqualmie Valley Hospital
Attn: Billing Office/Financial Assistance Department
9801 Frontier Ave SE Snoqualmie, WA 98065
Phone: 425-831-2310
Fax: 425-831-3600
Charity Care Plain Language Summary
Financial Assistance Application